INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

We strive to deliver products as per the specifications shown in the pictures. However, due to reasons beyond our control, there may be slight variations. If necessary, we may deliver a similar or alternate product.

Where can I view my sales receipt?

Your sales receipt will be emailed to the valid email address provided at the time of purchase. Please check your email inbox for the receipt.

How can I return an item?

To return an item, notify us through the "Contact Us" page on our website within 7 days of receiving the product. The item must be unused and in its original packaging. Please note that returns without prior notice will not qualify for a refund.

Will you restock items indicated as “out of stock?”

We do our best to restock popular items. However, restocking depends on the availability and demand. For specific inquiries, please contact our customer support.

Where can I ship my order?

We ship both domestically and internationally. Please ensure that the shipping address provided during checkout is accurate to avoid delivery issues.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

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